How To Download Your ILC Products

So you just purchased one or more digital ILC products. That's great! You're one step closer to getting more out of your Fishbowl Inventory client! Below is a quick and easy guide on how to download your newly-purchased digital product(s).
We utilize SendOwl to deliver product license keys to you.

 


Check out this video or follow the instructions below on how to download your product(s).

Download Your Product(s) Now

Step 1 - Thank You Page

 

Once you have successfully purchased a product, you will be directed to our Thank You page. Towards the top of the page, you will see the link Click here to download your digital goods, which will open a new tab in your browser to take you to the SendOwl page to download your product.

Step 2 - Download via SendOwl

Open the new tab created from Step 1 and download your digital product. Install and enjoy!

 

Download Your Product(s) Later

If you aren't ready to download and install your product(s) immediately after purchase, that's okay! There are two ways to view your order.

Option 1 - Check Your Email

After you purchase a product, you will receive an email receipt and, in addition, an email containing the SendOwl link to download the product you purchased. Click the custom link in that email and you will be taken to SendOwl to download your digital product.

Option 2 - Check Your ILC Store Account

While you aren't required to set up an account on our store, we highly recommend it just in case you lose or delete your digital file!

If you chose to create an account on our store, you can login to view all of your purchased products on your account dashboard. Click on the order number in the Order column to look at that order's details.

 

Once you're in the order details page, under in the Product column, under the fulfillment date, locate the link: (download here). From this link, you can re-download your digital product.

 

Recovering A Digital Product

If you've lost or deleted the digital product that's been purchased, you can recover your order here.

From the SendOwl recovery page, enter the email address you used to order the digital product, and you will receive a new order email with a link to re-download your digital product.